Frequently Asked Questions

  • You can submit an application online or on Our Properties page. Each adult (18+) must complete a separate application and pay the application fee. Supporting documents such as ID, proof of income, and rental history may be required.

    • Verifiable income (usually 2.5–3x monthly rent)

    • Background and credit screening

    • Positive rental history

    • No prior evictions or outstanding landlord balances

  • Applications are usually processed within 24–72 hours, depending on how quickly we receive verification from employers and previous landlords.

  • You can reach us anytime via our contact page or email. We aim to respond quickly—usually within one business day.

  • Deposits vary by property and applicant screening results. The exact amount will be provided after approval.

  • Collaborative, honest, and straightforward. We're here to guide the process, bring ideas to the table, and keep things moving.

  • Yes. An approved applicant may reserve the home by signing the lease and paying the required deposit and holding fees.